All clients should arrive on time for their appointments to allow sufficient time to produce quality results.

While there are no fees for late arrivals, this will only deduct time away from YOUR service. The service will not be up to the quality we strive to achieve all while still costing you the same price. 

Guests arriving over 15 minutes late may cause inconvenience and delay to the next client’s appointment. 

We try our best to accommodate all clients based on circumstances and individual needs, but please understand your appointment may be rescheduled at my discretion. In this event, the cancellation policy will come into place.

The Makeup Parlour reserves the right to charge a no show fee totalling 50% of the service to those who do not show up to an appointment.

After 2 no shows you will no longer be able to book an appointment unless it is paid in full at time of booking. Absolutely no refunds.

We understand that unforeseen events happen and you may need to cancel an appointment. We strive to accommodate our clients to the best of our ability. All appointment confirmations are sent via text 48hours prior to appointment and a reminder text is sent 12 hours prior. Please honor your appointment, if you must cancel or reschedule please do so at least 24-Hours* prior to your appointment time to avoid a cancellation fee. 

In the event 24 hours notice is not given we will try to rebook the appointment time. 

If unable to fill the time slot The Makeup Parlour reserves the right to charge a cancellation fee to the credit card on file totaling 50% of the session.

A valid credit card is required to book  and hold all appointments. In the event you do not meet the requirements within our cancellation policy, your credit card on file will be charged.

Due to the nature of our business, all service sales are final sale. No refunds or exchanges on service sales.

The Makeup Parlour accepts cash, credit card and e-transfers.